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Book an Appointment
How To Book An Appointment
Please note - only attend the surgery if you have a pre-booked appointment.
Pharmacy & Self-Care
Your pharmacy can advise you on minor illness without the need of an appointment. Please speak to a pharmacist first.
Pharmacy & Self-Care
Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.
Prescriptions are all digitally signed and will reach the pharmacy the same day, please give the pharmacy 72 hours to be able to process, order your medications and dispense them.
Telephone
Call 01670 713 021 and follow the instructions to select option 1 on your telephone keypad.
All our requests for appointments are triaged by our team, this enables the patient to see the correct clinician in the correct timescale. The team will arrange either a telephone or face-to-face appointment depending on the appropriateness of the condition.
Please note telephone appointments are not timed slots, so for the morning the clinician will ring between 8.30 am - 1.00 pm and in the afternoon is 2.00 pm - 6.30 pm.
Please let us know if you are restricted within these times and we do our best to accommodate. The clinician will only try you twice and then the appointment will need to be re-booked. Please make sure we have an up-to-date contact number at all times.
Saturday Appointments
Saturday appointments must be pre-booked. These appointments are ideally for people who can’t attend the surgery during the week due to work or care commitments.
Weekend and bank holiday appointments are all covered at the Cramlington Hub, this service was set up to support the 3 practices within our primary care network, these appointments can be pre-booked by our triage team or on the day by ringing the hub on 01670 337737 (availability permitting) or contact 111 for advice, who also have access to book direct into our Hub.
The Cramlington Hub is Located:
The Village Surgery
Dudley Lane
Manor Walks Shopping Centre
Cramlington
NE23 6US
Life Threatening - Go to A&E
If you or someone you know has a life-threatening condition, such as loss of consciousness, a sudden confused state, chest pain, breathing difficulties etc, you should call 999
In an EMERGENCY call 999.
Emergencies are situations that cannot be managed at home and may be life threatening
Language Interpreter Service
We can arrange an interpreter and translation services in person or by telephone.
